A letter from Patrick Castleberry, President

We are a second-generation records-management company. The first generation was network- and seat-based. We are Internet- and storage-based, so we build very different customer relationships. We understand the challenges you face. We understand these needs and have developed ways to manage the life-cycle of your records, no matter how they were created.

But what makes us different is the way we look at records. We don’t see them in a traditional way. Today, your business records are made up of emails, voice files, instant-message text, along with your documents, ERM reports, Adobe® Acrobat® PDFs and PC files. You need to access them on your PC, LAN, and sometimes on a PDA or a mobile phone. These all combine to complete a picture of a business transaction. The information industry is changing fast, but we help you stay ahead.

We have an innovative point of view. We’re not stodgy. As a matter of fact, we enjoy what we do, swap ideas over the water cooler and get excited when we find new, cool ways to bring a solution to you. We’re always looking at the latest technology and how it applies to our industry. We’ve built solutions for web-based records management as well as installed systems. Every business has needs specific to their processes and structure.

We’ve been doing this at Critical for about 13 years now. We’re good at what we do and know our business well. Call us. Find out for yourself how much more efficiently your business can manage records, how much more secure your records can be and how you can save your business some money.

Please contact us today for more information, and thanks for visiting.

patc@criticaltech.com
+1 800 411 1831