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AirVault® Technical Records Hub

A Best-Practices Process Solution for Aircraft Technical Records Regulatory Compliance

The AirVault Technical Records Hub stores and can route all maintenance records, such as airframe, engine, and HR records of maintenance personnel, for an entire fleet. One major airline has grown so trusting of the service that it no longer accepts paper maintenance records from its internal staff or from its largest maintenance vendors, and after 30 days, the company destroys the remaining paper it continues to receive from smaller vendors.

AirVault's benefits include records integration between maintenance and all other company departments, including the ability to define workflows that facilitate business processes; a totally paperless solution; faster, more-efficient, and more-accurate records capture storage and availability; no system support or maintenance burden for IT staff; easier regulatory compliance; and a secure, redundant architecture that provides disaster recovery and business continuity.

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Sophisticated Solution

AirVault(r) Technical Records HubCompliance-certified maintenance records for aircraft, engines and components are utilized for regulatory, financial, insurance and research purposes. Handling, processing, storage, retrieval and upkeep of these records are a mandatory expense. Also, users of these records are typically highly specialized personnel whose skills are better utilized in technical work rather than clerical functions.

The AirVault Technical Records Hub facilitates a streamlined paperless solution that fully supports a “green” environment. Any maintenance document in any file format can be entered at its source into AirVault and be available worldwide in real time for processing from any location, using only an Internet connection. In addition, workflow alerts notify authorized users of actions on those records via any mobile device.

Audits, queries and reports for operators, owners, lessors and regulatory agencies can be easily managed remotely. The Hub supports automatic records encryption and protection and usage tracking—down to the point of user keystrokes in the system—can be logged. Considering that the value of an aircraft, engine or component is “just metal” without its records, the AirVault Technical Records Hub is a must for your organization. 

Benefits

Among its many benefits, the AirVault Technical Records Hub offers:

  • A totally paperless solution;

  • Faster, more-efficient and more-accurate records capture, storage and availability;

  • Elimination of system support or maintenance burden of IT staff;

  • Easier regulatory compliance;

  • Disaster recovery and business continuity;

  • Full integration with popular third-party maintenance systems through the Hub’s API.

Features

The AirVault Technical Records Hub stores information for an entire fleet, including all aircraft technical records such as airframe, engine, component, engineering orders, maintenance manuals, procurement documents, and maintenance personnel records.

All fleet, engine and component records are stored by tail or serial number, making the assembly of an electronic aircraft history an easy task for owners and lessors. In addition, records audits for lease agreements and regulatory oversight are easily generated, even remotely. When a record is checked into the Hub, you don’t have to wait for a hardcopy or physical record. Once the business process is executed, annotations and overlays can be made. Plus, a complete audit trail of records use is provided.

Most airlines store technical records in paper form in file cabinets as well as electronic form in in-house computer systems. To save space, paper records are frequently shipped in part to off-site storage facilities at considerable expense. Some airlines turn to conventional image and document management systems to save costs, but these methods are not well suited for aircraft records-keeping. The AirVault Technical Records Hub, however, is uniquely designed specifically for aircraft records.

The AirVault Technical Records Hub in Use Today

The AirVault Technical Records Hub is based on mature, proven technology, managing over three billion records for over 10,000 users. Airlines are astonished at the benefits and savings in time and overhead when they integrate this system into their operations.

In one case study, a US passenger airline with a fleet of over 540 planes and five maintenance facilities had the usual mix of paper and electronic records. Paper records were stored in file cabinets and off-site long-term storage. Most digital records were found to be stored on obsolete and now-inaccessible optical media. They had no workstation-based record searching or retrieval, and they could not provide access to their records to stakeholders or to the FAA.

After adopting AirVault, they now have anytime access to their records via web browsers everywhere. A single paperless system handles all of their maintenance records, and the system is integrated with their maintenance software systems.

On an as-needed basis, the FAA and other third parties may be granted access to limited repositories in just a few minutes.

This airline's confidence in the AirVault Technical Records Hub is so high that they now destroy all paper records after thirty days. All five maintenance facilities upload their records directly to the system, provide quality assurance from one central location, and make the records available the same day they were uploaded.

They have begun expanding the use of AirVault to payroll and finance, warrants, and contracts.